SnatchedGlamMakeup & hair · Miami

FAQ

Good questions

Booking, payment, at-home visits, bridal trials and what to expect on the day.

Booking & payment

How do I book?

Choose a service, pick the studio or an at-home visit, then a date and start time. Add it to your cart or go straight to checkout and pay by card. You get an email confirmation straight away.

Do I pay the full price online?

Yes. Paying when you book holds your time. Tips are never expected, and are welcome in person.

Can I book several services together?

Yes — add each one to your cart with its own time, for example hair at 10:00 and makeup at 11:00, then pay once at checkout.

Which cards do you accept?

Visa, Mastercard, American Express and Discover. Card details go straight to our payment processor; we never see or store your full card number.

Changes & cancellations

Can I change my appointment?

Yes, free of charge, up to 48 hours before your start time. Call or text us and we’ll move it to any free time.

What if I need to cancel?

Cancel more than 48 hours before for a full refund. Within 48 hours, 50% is refunded. No-shows and same-day cancellations are not refunded. Wedding-day bookings have their own timings — see the booking policy.

At-home visits

Where do you travel?

Anywhere in Miami-Dade for a flat $60 per appointment. Further afield, ask us for a quote.

What do I need to prepare?

A chair and a table near a window or good light, and a power socket. Have your face clean and moisturised and your hair clean and fully dry.

Bridal

Do I need a trial?

We strongly recommend one, 4–8 weeks before the wedding. It’s where we plan the look, photograph it and adjust it, so the wedding morning is calm.

How far ahead should I book my wedding?

As soon as you have your date — the calendar is open 4 months ahead. For dates further out, send us an enquiry and we’ll hold it for you.

Can you do my whole bridal party?

Our bridal party package covers four guests. For larger parties we add a second artist — send your date and numbers through the contact form.

Products & skin

What products do you use?

Professional, long-wear products suited to Miami heat, chosen for your skin type. Tell us about allergies or sensitivities in the notes at checkout.

Are lashes included?

Yes, for every makeup service except the lesson. If you prefer no lashes, just tell us on the day.

Still wondering? Send us a message or call (301) 272-5848.